Q: What precisely does web site migration mean and what does it include?
A: If your current hosting provider can no longer match the needs of your web site, or if you experience continuous downtime, or if you have to wait for hours for the tech support team to respond back to you, it might be a smart idea to change your hosting provider, i.e. to transfer all the files for your web sites as well as your databases from your present provider to your new provider. At Hosting.gy, we realize that this can be hard & time–consuming. That is the reason why we will accomplish all that for you for free!Our highly trained technical staff reps will migrate your site content from your present hosting provider to us. Our technicians have plenty of experience migrating websites and are able to handle anything – from an average WordPress–driven weblog or Joomla™ CMS–powered site, to an extremely complex, custom–built application.
Q: How much time will it take for my web site to be moved to your platform?
A: There are lots of factors to bear in mind – the total amount of files, the size of the database, the complexity of the website itself and the present workload of our website migration professionals, etc. Even so, we do our very best to implement all website migrations in a 48–hour time frame. Smaller sites are transferred faster – usually in less than 24 hours.
Q: My privacy is crucial to me. What info do you need to have?
A: Yeah. We’ll require the name of the website that you’d like us to transfer. We’ll also need a way to access your old hosting account so that we can get the files pertaining to your site.
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: How about downtime? Will my website be unavailable?
A: While we transfer your web site, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. When the transfer is done, we’ll make sure that everything is working properly and that the integrity of your content is not affected prior to notifying you that the migration is completed. After that, we will instruct you how to move the domain name to your hosting account with us and how to update the DNS resource records.
Q: Will my old hosting provider have to do anything?
A: Nah. Aside from your login credentials for the Control Panel, we do not require anything. We will never get in touch with your hosting provider. They will not know anything about the transfer either.
Q: Does it matter what platform my present provider is using?
A: Yes. We support all standard Linux–driven web hosting platforms. We do not support Windows–driven web hosting platforms, because we do not provide Windows hosting solutions ourselves.In addition, we don’t support proprietary web site building and management user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.