Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You will find almost all the answers to your questions in the intuitive Help Center incorporated into’s Online Control Panel. It boasts a detailed database with regularly asked questions and exhaustive help articles compiled by our well–trained tech support staff.

  • Top quality support service
  • How–To Video Clips

  • If you wish to see how an action is implemented or how a problem is sorted out, rather than just reading about it, check out our compilation of how–to video tutorials. They address many different topics and will help you quickly understand how to work with the Online Control Panel.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 client support service with a 60–minute response time guarantee. Our team of skilled technicians will be at your disposal to respond to all the enquiries that you may have. During non–busy hours, a response will be supplied within just 20 minutes.