Customer Support Channels
A 1–hour Response Guarantee
Offering excellent quality support without delay is our main priority, so we back up each shared hosting plans plan with a one hour ticket resolution guarantee. When you post a ticket or drop an e–mail, our customer tech support team will try all they possible can to give the most adequate remedy for your issue and to offer you information in a timely fashion.
A Top–quality Support Service
Our technical support service is delivered by a team of knowledgeable technicians who’re ready to answer your issue as soon as possible. You can easily get hold of the tech support team team by starting a help and support ticket from your Online Control Panel or by posting us an email. On working days, you may as well call us on the telephone or take advantage of the online chat service.
An Intuitive Help Section
Our Control Panel gives a detailed know–how base that is included in all parts. In each part, you will find a Help press button that will load for you a list of step–by–step guides on how to utilize a certain option or conduct a selected action. Moreover, we have prepared short training video clips that will help you get a better idea of the Control Panel’s interface.