Service Uptime Guarantee in Shared Hosting
If you purchase a shared hosting plan from our company, we ensure that your web sites will be up and running no less than 99.9% of the time. We have basically eradicated the hosting server downtime by using an innovative cloud hosting platform in which independent clusters of servers handle each individual part of the overall service - files, databases, emails, etc. In this way, should there be a problem with a server, the other servers inside the cluster shall simply take over and your websites will not be affected whatsoever. To avoid any infrastructure issues, we additionally have diesel backup generators and a number of independent Internet providers. Competent professionals keep tabs on the servers 24/7 to handle any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server packages include a 99.9% uptime warranty. In fact, you will not notice any downtime or service disruptions at all due to the fact that we use an innovative cloud platform and rather than running everything on just a single server like most companies do, we have different clusters of servers that manage every service - files, e-mail messages, Control Panel, databases, and so on. We have a custom load-balancing system, so our hosting service is a lot more stable in comparison with what you would usually find available. To ensure that nothing will disrupt the work of your Internet sites, our web server facilities have diesel backup generators and several independent Internet providers. We have hardware and software firewalls to stop DDoS attacks and professionals monitoring the web servers 24/7 to handle any software issue that may appear.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated packages come with a 99.9% server and network uptime guarantee and maintenance procedures are contained in the other .01% of the time. We check out each and every server carefully before we hand it over to the client and we use new hardware components to avoid any chance of hardware problems. Any unexpected software troubles can be resolved right away by our system admins as they keep tabs on all the hosting servers 24/7. To prevent infrastructural problems, our data center in downtown Chicago employs powerful diesel backup generators, while the connection to the machines is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we have hardware and software firewalls, so even if your web sites are flooded, we can respond instantly and filter the unwanted traffic before it reaches your dedicated server and interrupts the proper work of your sites.